For status on new business submissions and commissions, please visit the secure agent portal on our website, www.reliancestandardlife.com, or contact Customer Care at:

Customer Care Center: 800.435.7775
General New Business Fax Line : 267.256.3542
For AnnuityNet & Affirm submissions: Fax: 267.765.5955 Email: [email protected]

For status on licensing and contracting of agents, contact:
Licensing: 800.435.7775 ext 4040 Fax: 267.765.5952 Email: [email protected]
For Agent of Record Changes only: Fax: 267.765.5952 Email: [email protected]

For questions on all in-force business, including annuity claims status, contact Customer Care at:
Customer Care Center: 800.435.7775 Fax: 267.256.3532 Email: [email protected]
Non-Financial Changes (Address Changes, etc.) Fax: 267.570.8812
Financial Changes (Withdrawals, etc.) Fax: 267.256.4713

For product, marketing and advertising questions, contact the Annuity Sales Desk at 800.435.7775 ext 3696.